Cb500x Privacy Policy – User Personal Data Protection

1. Information We Collect

Cb500x collects several categories of information from users to enable the platform to operate safely and effectively. This information is collected at registration, during platform use and through interactions with our support services.

Account Information: Your full name, phone number, email address and date of birth as provided during registration. This information is used to verify your identity and manage your account.

Payment Information: Details of the payment methods you use, including bank account or digital wallet names (DuitNow, Touch 'n Go eWallet) and transaction records in MYR. cb500x does not store your full card number or banking passwords.

Device & Browser Information: Device type, operating system, web browser type, IP address and other technical data sent automatically when you browse the platform. This information is used to optimise the user experience and detect any suspicious activity.

Usage Data: Records of in-platform activity such as pages visited, games played, bets placed and session duration. This data helps cb500x improve its services and ensure compliance with usage policies.

2. Cookies & Session Tracking

Cb500x uses cookies — small text files stored on your device — to run core platform functions and enhance the user experience. The following types of cookies are used:

• Essential Cookies: Required for login, session verification and account security. Without these cookies, the platform cannot function properly.
• Preference Cookies: Saves your language settings, time zone and display preferences to ensure a consistent experience every time you use the platform.
• Analytics Cookies: Collecting aggregated, anonymised data on how users interact with the platform, for internal service improvement purposes only.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect login functionality and account security. cb500x does not use cookies for third-party advertising purposes.

3. Data Storage & Security

All cb500x user data is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. Access to the user database is restricted to authorised personnel only, and every access is logged for audit purposes.

Cb500x applies encryption in transit and encryption at rest to protect payment details and sensitive personal information. Account passwords are never stored in plain text — they are hashed using a secure one-way algorithm.

While we take comprehensive security measures, no system can guarantee absolute security. Users are advised to use strong passwords, never share their login credentials, and contact us immediately if they suspect any unauthorised access.

4. How We Use Your Information & Third-Party Sharing

Cb500x uses the information collected for the following purposes:

• Processing account registration, deposits and MYR fund withdrawals.
• Verifying user identity and complying with anti-money laundering requirements.
• Sending transaction notifications, account updates and security alerts.
• Improving platform services based on aggregated usage patterns.
• Detecting and preventing fraud, multi-account usage and breaches of our terms.

Third-Party Sharing: cb500x does not sell, rent or share users' personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Approved payment processors for legitimate MYR transaction processing.
• Relevant authorities where required by law or court order.
• Technical service providers bound by strict confidentiality agreements.

All third parties involved are required to comply with data protection standards equivalent to those in cb500x's privacy policy.

5. Your Rights Over Personal Data

As a cb500x user, you have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you at any time via our support email.
• Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction. Some details can be updated directly through your account settings.
• Right to Erasure: You may request the deletion of your account and personal information, subject to applicable legal retention requirements and account closure terms.
• Right to Object: You have the right to object to the processing of your data for specific purposes that are not essential to the platform's core functions.

To exercise any of these rights, please contact the cb500x support team by email at: [email protected]. We will process your request within a reasonable timeframe and keep you informed of the action taken.

6. Policy Changes & How to Contact Us

Cb500x reserves the right to amend this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements or service improvements. The latest version will always be displayed on this page with an updated effective date.

For material changes, cb500x will endeavour to notify users via in-platform notifications or their registered email address. Continued use of the platform after an amendment is published will be considered acceptance of the updated policy.

Contact Us: If you have any questions, concerns or requests regarding your data privacy, please reach out to our team:

• Email: [email protected]
• FAQ Page: cb500x FAQ
• Full terms of use: Terms & Conditions